FAQ

All You Need to Know About our Electric Fat Bike Tours

What is a fat bike?

A fat bike is a type of bicycle with oversized tires, designed for riding on unstable terrain like sand, snow, or mud. Our electric fat bikes provide extra power to make your ride effortless and enjoyable.

Do I need prior biking experience?

Average Biking experience is necessary! Our tours are designed for riders of all skill levels, and our knowledgeable guides will provide instruction and support throughout the journey.

Are there age restrictions for participants?

Riders must be at least 16 years old to join our tours. Participants under 18 must be accompanied by a parent or guardian.

What should I wear and bring on the tour?

We recommend wearing comfortable clothing suitable for outdoor activities and closed-toe shoes. Don’t forget to bring sunscreen, a hat, and a reusable water bottle. Helmets will be provided for all participants.

Are the tours suitable for solo travelers?

Absolutely! Many of our riders join as solo travelers and quickly bond with fellow adventurers during the tour. It’s a great opportunity to meet new people and explore together.

What happens if it rains on the day of my tour?

Our tours run rain or shine, but in cases of severe weather, we may reschedule or offer alternative options. We’ll keep you informed and ensure you have a fantastic experience regardless of the weather conditions.

Can I bring my own bike?

While we encourage you to experience the thrill of riding our electric fat bikes, you’re welcome to bring your own bike if preferred. However, please note that our tours are specifically designed for fat bikes.

Are refreshments provided during the tour?

Yes, we’ll make stops at local cafes or scenic spots where you can purchase refreshments. Feel free to bring snacks or drinks to enjoy along the way as well.

What if I need to cancel or reschedule my booking?

We understand that plans can change. Please refer to our cancellation policy for details on refunds and rescheduling options. We’ll do our best to accommodate your needs.

How do I book a tour?

Booking is easy! Simply visit our website, select your desired tour, and follow the prompts to complete your reservation. If you have any questions or need assistance, don’t hesitate to contact our friendly team.

This FAQ section aims to address common questions and potential objections while providing essential information for prospective customers of Gecko Electric Fat Bike Tours.